Showing posts with label PNB. Show all posts
Showing posts with label PNB. Show all posts

Saturday, August 20, 2011

Punjab National Bank PNB Exam Solved Paper


Marketing and Computer Knowledge
(Exam Held on: 4-4-2010)

1. Four of the following five are alike in a certain way and so form a group.
Which is the one that does not belong to the group ?
1. Marketing function includes—
(A) Designing new products
(B) Advertisements
(C) Publicity
(D) After sales service
(E) All of these
Ans : (E)
2. Lead generation can be resorted to
by browsing—
(A) Telephone directories
(B) Yellow pages
(C) Internet sites
(D) List of existing customers
(E) All of these
Ans : (E)
3. Effective selling skills depend on—
(A) Effective lead generation
(B) Sales Call Planning
(C) Territory Allocation
(D) Effective communication skills
(E) All of these
Ans : (E)
4. Market Information means—
(A) Knowledge level of marketing staff
(B) Information about marketing staff
(C) Information regarding Share market
(D) Knowledge of related markets
(E) All of these
Ans : (D)
5. Marketing channels mean—
(A) Delivery period
(B) Delivery time
(C) Delivery outlets
(D) Delivery place
(E) All of these
Ans : (E)

Wednesday, July 27, 2011

Punjab National Bank PNB Clerk Exam SOLVED PAPER - 2010

Marketing and Computer Knowledge
(Exam Held on: 4-4-2010)

1. Four of the following five are alike in a certain way and so form a group.
Which is the one that does not belong to the group ?
1. Marketing function includes—
(A) Designing new products
(B) Advertisements
(C) Publicity
(D) After sales service
(E) All of these
Ans : (E)
2. Lead generation can be resorted to
by browsing—
(A) Telephone directories
(B) Yellow pages
(C) Internet sites
(D) List of existing customers
(E) All of these
Ans : (E)
3. Effective selling skills depend on—
(A) Effective lead generation
(B) Sales Call Planning
(C) Territory Allocation
(D) Effective communication skills
(E) All of these
Ans : (E)
4. Market Information means—
(A) Knowledge level of marketing staff
(B) Information about marketing staff
(C) Information regarding Share market
(D) Knowledge of related markets
(E) All of these
Ans : (D)
5. Marketing channels mean—
(A) Delivery period
(B) Delivery time
(C) Delivery outlets
(D) Delivery place
(E) All of these
Ans : (E)
6. ‘Buyer Resistance’ means—
(A) Buyer’s interest in the product being sold
(B) Buyer fighting with the seller
(C) Buyer’s hesitation in buying the product
(D) Buyer becoming a seller
(E) Buyer buying the product
Ans : (C)
7. Marketing is the function of—
(A) Sales persons
(B) Production Department
(C) Planning Department
(D) Team leaders
(E) A collective function of all staff
Ans : (E)
8. A DSA means—
(A) Direct Service Agency
(B) Direct Selling Agent
(C) Double Selling Agent
(D) Distribution Agency
(E) None of these
Ans : (B)

Tuesday, July 5, 2011

Punjab National Bank Agriculture Officers Solved Paper




Reasoning
 
1. Four of the following five are alike in a certain way and so form a group. Which is the one that does not belong to the group ?
(A) Sand
(B) Stone
(C) Cement
(D) Brick
(E) Wall
Ans : (E)
2. If Yellow is called Green, Green is called Black, Black is called White, White is called Red, Red is called Blue, Blue is called Orange then what is the colour of milk ?
(A) White
(B) Black
(C) Red
(D) Green
(E) None of these
Ans : (C)
3. Pointing to a photograph Seema said ‘He is the only grandson of my mother’s father-in-law’. How is the man in photograph related to Seema ?
(A) Father
(B) Uncle
(C) Cousin
(D) Brother
(E) Cannot be determined
Ans : (D)
4. If ‘+’ means ‘×’, ‘×’ means ‘÷’, ‘÷’ means ‘–’ and ‘–’ means ‘+’ what is the value of - 17 + 15 – 135 × 9 ÷ 70 ?
(A) 270
(B) 240
(C) 170
(D) 200
(E) None of these
Ans : (D)
5. If it is possible to make a meaningful word from the fourth, the fifth, the sixth, the eighth and the eleventh letters of the word GOURMANDISE using each letter only once first letter of the word is your answer. If more than one such word can be formed your answer is X. If no such word can be formed your answer is Y—
(A) D
(B) R
(C) M
(D) X
(E) Y
Ans : (D)
6. Four of the following five are alike in a certain way and so form a group. Which is the one that does not belong to the group ?
(A) Silver
(B) Gold
(C) Nickel
(D) Copper
(E) Brass
Ans : (E)
7. In a certain code EXTRA is written as % 5 # 73 and NOSE is written as 4 @ 8%; how is STORE written in that code ?
(A) 5#@7%
(B) 8#@7%
(C) 8#@%5
(D) 8@75%
(E) None of these
Ans: (B)
8. In a row of children facing North, Shamika is third to the right of Nikhil who is seventeenth from the right end of the row. Ravi is fifth to the left of Shamika and is twentieth from the left end. Total how many children are there in the row ?
(A) 39
(B) 38
(C) 37
(D) Cannot be determined
(E) None of these
Ans : (B)
9. How many such pairs of letters are there in the word EXAMINATION each of which has as many letters between them in the word, as they have in the English alphabet ?
(A) None
(B) One
(C) Two
(D) Three
(E) None of these
Ans : (C)
10. In a certain code ACQUIRE is written as EIRUQAC, how is DENSITY written in that code ?
(A) YTISNDE
(B) YITSNED
(C) YTISNED
(D) YITSNDE
(E) None of these
Ans : (D)
Directions—(Q. 11–15) These questions are based on the following letter/number/ symbol arrangement. Study it carefully and answer the questions.
T 8 # 1 7 F J 5 % E R @ 4 D A 2 B © Q K 3 1 ● U H 6 L

11. How many such symbols are there in the above arrangement, each of which is immediately preceded by a consonant and not immediately followed by a vowel ?
(A) None
(B) One
(C) Two
(D) Three
(E) More than three
Ans : (C)
12. Four of the following five are alike in a certain way on the basis of their positions in the above arrangement and so form a group. Which is the one that does not belong to the group ?
(A) E@%
(B) #78
(C) 5EJ
(D) U6●
(E) QKB
Ans : (E)
13. How many such vowels are there in the above arrangement each of which is immediately preceded by a symbol and immediately followed by a number ?
(A) None
(B) One
(C) Two
(D) Three
(E) More than three
Ans : (B)
14. What will come in place of the question-mark (?) in the following series based on the above arrangement ?
TL8 #6I 7HF ?
(A) FUJ
(B) JU●
(C) FU●
(D) JU5
(E) None of these
Ans : (D)
15. Which of the following is seventh to the right of thirteenth from the right ?
(A) 1
(B) ●
(C) F
(D) 7
(E) None of these
Ans : (A)
Directions—(Q. 16–20) In each question below are given three statements followed by two conclus ions numbered I and II. You have to take the three given statements to be true even if they seem to be at variance from commonly known facts and then decide which of the given conclusions logically follows from the three given statements, disregarding commonly known facts. Then decide which of the answer (A), (B), (C), (D) and (E) is correct answer and indicate it on the answersheet. Give answer—
(A) If only conclusion I follows
(B) If only conclusion II follows
(C) If either conclusion I or conclusion II follows
(D) If neither conclusion I nor conclusion II follows
(E) If both conclusions I and II follow
Ans : (C)
16. Statements:
Some cards are plastics.
Some Plastics are metals.
All metals are pots.
Conclusions :
I. Some pots are cards.
II. No pot is a card.
Ans : (C)
17. Statements:
All chairs are tables.
All tables are trains.
All trains are buses.
Conclusions :
I. All tables are buses.
II. All trains are tables.
Ans : (A)
18. Statements:
Some machines are computers.
Some computers are calculators.
Some calculators are phones.
Conclusions :
I. Some phones are computers.
II. Some computers are machines.
Ans : (B)
19. Statements :
All spoons are bowls.
Some bowls are glasses.
Some glasses are plates.
Conclusions :
I. Some glasses are spoons.
II. Some plates are bowls.
Ans : (D)
20. Statements:

Some envelopes are packets.
Some packets are boxes.
All boxes are parcels.
Conclusions :
I. Some parcels are packets.
II. Some parcels are boxes.
Ans : (E)
Directions—(Q. 21–25) Each of the questions below consists of a question and two statements numbered I and II are given below it. You have to decide whether the data provided in the statements are sufficient to answer the question. Read both the statements and give answer—
(A) If the data in Statement I alone are sufficient to answer the question, while the data in Statement II alone are not sufficient to answer the question
(B) If the data in Statement II alone are sufficient to answer the question, while the data in Statement I alone are not sufficient to answer the question
(C) If the data either in Statement I alone or in Statement II alone are sufficient to answer the question
(D) If the data in both the Statements I and II are not sufficient to answer the question (E) If the data in both the Statements I and II together are necessary to answer the question
21. Among D, B, J, T and F who was the first person to reach the office ?
I. D reached before J and F but after B.
II. B was not the first to reach office.
Ans : (E)
22. What is the code for ‘not’ in the code language ?
I. In the code language ‘do not go’ is written as ‘la ra de’.
II. In the code language ‘go to school’ is written as ‘ka ma ra.’
Ans : (D)
23. How many children are there in the class ?
I. Rita ranks 23rd from the top.
II. Anita ranks 17th from the bottom and is five ranks above Rita.
Ans : (E)
24. How is Neela related to Deepa ?
I. Neela’s mother is Deepa’s brother’s wife.
II. Neela is the only granddaughter of Deepa’s mother.
Ans : (C)
25. R is in which direction with respect to T ?
I. R is to the east of H who is to the north of T.
II. Q is to the east of T and to the South of R
Ans : (C)
Directions—(Q. 26–30) These questions are based on the following arrangements I & II. Study them carefully and answer the questions that follow—
I. P T 7 A # 4 B C 3 @ K F 1 9 ●
II. E H L © 6 8 $ U 5 J M 2 D% 1
26. How many such symbols are there in arrangements I & II together each of which is immediately preceded by a consonant and immediately followed by a numeral ?
(A) 3
(B) 4
(C) 5
(D) 1
(E) None of these
Ans : (E)
27. If P7© : TAL : : B3J : ?
(A) @KJ
(B) C@J
(C) C@5
(D) 3KJ
(E) None of these
Ans : (C)
28. Which element will be third to the right of seventh element from right end in the arrangement I if the order of its elements is reversed ?
(A) 7
(B) #
(C) F
(D) 1
(E) None of these
Ans : (E)
29. What will come in place of the question mark (?) in the following series based on the position of the elements in the above two arrangements ?
H7 ©# 8B ?
(A) U3
(B) $C
(C) 3J
(D) UC
(E) None of these
Ans : (A)
30. If the third, the fifth, the seventh and the ninth elements in arrangement II are replaced by the respective elements in arrangement I, which element will be third to the left of sixth element from the right end in arrangement II ?
(A) $
(B) B
(C) 7
(D) L
(E) None of these
Ans : (B)
Directions—(Q. 31–35) Symbols @, %, ●, $ and # are used with following meanings— ‘A @ B’ means ‘A is smaller than B’.
‘A % B’ means ‘A is greater than B’.
‘A ● B’ means ‘A is neither greater than nor smaller than B’.
‘A $ B’ means ‘A is either smaller than or equal to B.’
‘A # B’ means ‘A is either greater than or equal to B’.
Now in each of the following questions assuming the given statements to be true, find which of the two conclusions I and II given below them is/are definitely true and give your answer accordingly. Give answer—
(A) If only conclusion I is true.
(B) If only conclusion II is true.
(C) If either conclusion I or conclusion II is true.
(D) If neither conclusion I nor conclusion II is true.
(E) If both conclusions I and II are true.
31. Statements : G @ H, H ● Q, Q $ M
Conclusions : I. M % G
II. H $ M
Ans : (E)
32. Statements : F ● B, B @ E, E # J
Conclusions : I. F @ E
II. J $ B
Ans : (A)
33. Statements : R $ H, H % M, M # F
Conclusions : I. F $ H
II. F @ R
Ans : (D)
34. Statements : T # L, L % W, W @ V
Conclusions : I. L % V
II. T % W
Ans : (B)
35. Statements : K % L, L # T, I $ T
Conclusions : I. L % I
II. L ● I
Ans : (C)
Directions—(Q. 36–40) These questions are based on the following information— Seven persons R, J, M, Q, L, T and K conduct workshop on Developing Managerial skills in seven different companies A, B, C, D, E, F and G on a different day of the week from Monday to Sunday. The order of persons, companies and days of the week are not necessarily the same. J organizes workshop in Company D on Wednesday. Q does not conduct workshop for companies A or C and conducts on the next day of L who conducts the workshop for Company F. T conducts workshop for Company E on Friday. K conducts workshop on Monday but not for Company C or G. M conducts workshop for Company A but not on Tuesday.
36. Who conducts workshop on Saturday ?
(A) M
(B) Q
(C) L
(D) Q or L
(E) None of these
Ans : (C)
37. On which day does Q conduct the workshop ?
(A) Sunday
(B) Saturday
(C) Tuesday
(D) Cannot be determined
(E) None of these
Ans : (A)
38. M conducts workshop on which day ?
(A) Saturday
(B) Sunday
(C) Tuesday
(D) Thursday
(E) None of these
Ans : (D)
39. Which of the following combinations of person-company and day is correct ?
(A) K–B–Wednesday
(B) R–B–Monday
(C) K–C–Monday
(D) K–G–Sunday
(E) None of these
Ans : (E)
40. Who conducts workshop for Company C and on which day ?
(A) R, Thursday
(B) R, Tuesday
(C) Q, Saturday
(D) Q, Sunday
(E) None of these
Ans : (B)
Directions—(Q. 41–45) Below in each question are given two statements (a) and (b). These statements may be either independent causes or may be effects of independent causes or a common cause. One of these statements may be the effect of the other statement. Read both the statements and decide which of the following answer choice correctly depicts the relationship between these two statements. Mark answer—
(A) If statement (a) is the cause and statement (b) is its effect
(B) If statement (b) is the cause and statement (a) is its effect
(C) If both the statements (a) and (b) are independent causes
(D) If both the statements (a) and (b) are effects of independent causes.
(E) If both the statements (a) and (b) are effects of some common cause
41. (a) Government of state ‘X’ imposed a higher sales tax on petroleum products compared to the neighbouring states.
(b) All the petrol pumps in the state observed ‘bandh’ in protest.
Ans : (A)
42. (a) Attendance for the All India examination held in July 2006 was poor at all the centres.
(b) Western States of the country were affected by heavy floods during July 2006.
Ans : (D)
43. (a) High Court has declared stay on construction of residential buildings on the land under dispute.
(b) A large number of middle class salaries people had booked flats in the buildings under
dispute.
Ans : (C)
44. (a) Residents in the locality have now decided to launch a cleanliness drive.
(b) Civic authorities in the city have recorded many cases of Cholera and gastro.
Ans : (B)
45. (a) Senior citizens of the city have complained about the late night disturbance caused due to loudspeakers used during festivals.
(b) Though, the Government has issued a directive banning late night celebrations involving use of loudspeakers, it is not being strictly followed in some of the areas.
Ans : (E)
Directions—(Q. 46–50) An organization wants to recruit Manager—HRD for its umbai division. The following criteria have been laid down, to be eligible for selection. The candidate must—
(a) Be a graduate in any discipline passed in first class with minimum 60% marks
(b) Have done post graduate degree/diploma in HRD or personnel management with minimum 65% marks
(c) Have cleared the selection test with minimum 50% marks
(d) Have cleared the interview with minimum 45% marks
(e) Be not less than 21 years and not more than 28 years of age as on 1.2.2007. However, if a candidate satisfies all other criteria except for—
(i) At (b) above but has got-at-least two years post-qualification experience of working in HRD department case may be referred to the Chairman of the organisation.
(ii) At (c) above but has secured minimum 45% marks in selection test and 55% marks in interview the case may be referred to the President of the organization.
In each of the questions below, information of one candidate is given. You have to take one of the following five decisions based on the information provided and the criteria and conditions given above. You are not to assume anything other than the information provided in each question. All these cases are given to you as on 1.2.2007. You have to indicate your decision by marking answers to each question as follows. Give answer—
(A) If the candidate is to be selected
(B) If the candidate is not to be selected
(C) If the case is to be referred to Chairman
(D) If the case is to be referred to President
(E) If the data provided is not adequate to decide the course of action
46. Nalini Zaveri has done her graduation in Arts in first class with 60% marks and postgraduate management diploma in HRD with 62% marks. Her date of birth is 16.1.1981. She has been working in the HRD department of a bank for past three years after completing her postgraduation diploma in HRD. She has secured 55% marks in selection test and 50% marks in interview.
Ans : (C)
47. Rajesh Nalawade is a B. Sc. In first class with 75% marks and post-graduate in personnel management with 60% marks. He is working as an Officer in administration department of an organisation for past two years. He has secured 55% marks in selection test and 52% marks in interview. He has completed 26 years of age in November 2006.
Ans : (B)
48. Shyam Bansode has passed B. Com. in first class with 65% marks and MBA in personnel management with 72% marks. He has cleared the selection test with 58% marks and interview with 52% marks. His date of birth is 17.5.1983.
Ans : (A)
49. Nikhil Agnihotri is a postgraduate in personnel management passed out in 2005 at the age of 24 years securing 71% marks. He has secured 62% marks in selection test and 57% marks in interview.
Ans: (E)
50. Sujata Shirke has passed out B. Com. in first class with 62% marks in 2003 at the age of 21 years. Thereafter she has done MBA with specialization in HRD with 72% marks. She has secured 48% marks in selection test and 58% marks in interview.
Ans : (D)

Tuesday, June 14, 2011

Punjab National Bank Clerk Exam English Solved paper 2010


English Language : Solved Paper(Held on 4-4-2010) 
Directions—(Q. 1–15) Read the following passage carefully and answer the questions given below it. Certain words have been printed inbold to help you locate them while answering some of the questions.

Once upon a time, there lived an old lion. The lion, the king of the forest had grown old. He became frail and due to this, he could not hunt for food. With each passing day he became more and more weak. He realized that he would not live for long if it continued like that. He thought how could he arrange for his food ? After pondering over it for quite some time, he decided that he should have an assistant.

The lion thought that a fox would be the best person to handle this position as he was intelligent and clever. He summoned the fox and said, “Dear friend, I have always liked you because you are smart. I want to appoint you as my minister and advise me on all the affairs of the forest”. The old lion also asked the fox, that since he was the king of the forest, he should not have to hunt for his food. With respect to this, the fox’s first duty as minister was to bring him an animal to eat every day. The fox could not refuse the king and accepted the offer.

After the conversation, the fox went out to find an animal for the lion. On the way, he met a fat donkey. He said “My friend, I have got good news for you. You are very lucky. Our king, the lion has chosen you to be his chief minister. He asked me to meet you and inform you about his decision.” The donkey was scared of the lion and said, “I am afraid of the lion. He might kill me and eat me up. Why has he chosen me as his chief minsiter ? I am not even fit enough to be a minster as I am not as intelligent as other animals.” The clever fox laughed and, said, “Dear, you don’t know your great qualities. Our king is dying to meet you. He has chosen you because you are wise, gentle, and hard working. By serving the king, you will be the second most powerful animal of our forest. Imagine, all the other animals will respect you and seek favours from you.” “You must not lose your greatest chance in life.” So, the poor donkey was convinced and got ready to go along with the fox.

In this way, the fox managed to attract the donkey to the lion’s den. When the fox and the donkey approached, the lion was hungrier than ever. But he kept a smiling face and said, “Welcome, my dear friend. Come near me. You are my chief minister.” As the donkey came closer, the lion pounced on him and killed him instantly. The lion thanked the clever fox and was happy to get the food. As the lion sat down to take his meal, the fox said, “Your Majesty, I know you are very hungry but a king must take a bath before his meal”. The lion thought it was a good idea and told the fox to keep a watch on the carcass of the donkey”. The fox silently sat down to keep a watch of the donkey and thought to himslef, “I took all the trouble of getting the donkey here. It is I who deserve the best portion of the meal”. Thus, the fox cut open the head of the donkey and ate up the whole brain. When the lion returned he shouted, “What happened to the donkey’s brain ? I wanted to eat the brain first.” The fox smilingly replied, “Your majesty,
donkeys have no brains. If he had any, he would not have come near a lion at all”.

1. Why did the lion decide to have an assistant for him ?
(A) He was too lazy to hunt for himself
(B) He was old and weak and could not hunt any more
(C) He wanted someone to help him kill the fat donkey
(D) He could not handle the affairs of the forest alone
(E) None of these

2. Why did the lion select the fox as his assistant ?
(A) He had heard that the fox had good hunting skills
(B) He wanted the fox to take over as the king of the forest
(C) The fox had offered to let the lion have his leftovers
(D) He had planned to eat the fox after luring him to become his assistant
(E) None of these

3. Why did the fox say ‘our king is dying to meet you’ to the donkey ?
(A) The king would have died of hunger if the donkey did not meet him
(B) The king desperately wanted the donkey to be his chief minister as he was gentle and hard working
(C) The fox wanted to convince the donkey to come with him to the lion so that the lion could eat him
(D) The king wanted to meet the doneky since all other animals respected the donkey more than the king
(E) None of these

4. Which of the following best describes the donkey ?
(A) Honest
(B) Wicked
(C) Clever
(D) Opportunist
(E) Foolish

5. Which one of the phrases given below the following statement should be placed in the blank space provided so as to make a meaningfully correct sentence in the context of the passage ?
When the lion did not see any brain in the donkey’s head ……….
(A) he spared his life and let him go
(B) he got upset with the fox for having selected such a donkey
(C) he took his decision to make him the chief minister back
(D) the fox explained to him that donekys do not have any brains
(E) None of these


Monday, June 13, 2011

PUNJAB NATIONAL BANK CLERKS EXAM 04-04-2010





PUNJAB NATIONAL BANK CLERKS EXAM Which is Held on 04-04-2010.
in this paper Section 
1. Resaoning
2.English
3.Quantitative Aptitude

Friday, February 11, 2011

Punjab National Bank Specialist Officers Exam 2010 English Language (Held on 4-10-2010)

English Language Solved Paper (Held on 4-10-2010)(Based On Memory)

Directions—(Q. 1–10) In the following passage there are blanks, each of which has been numbered. These numbers are printed below the passage and against each, five words are suggested, one of which fits the blank appropriately. Find out the appropriate word in each case.

What Indian politicians and bureaucrats share with their scientist, engineer and carpenter counterparts is their acceptance of mediocrity and lack of skill. The greatest moral failure of Indian institutions is the tolerance of incompetence, …(1)… criminality or corruption. The tolerance of incompetence in …(2)… is a result of a low cultural value attached to the creation and …(3)… of institutions.

Institution building is a hard work; it requires a combination of vision, commitment and performance. Any institution involves a contract between those who …(4)… to the institution and those who support it. The support can take the form of money or votes but that support must be …(5)… continuously. In a properly functioning institutional system, the institutional contract …(6)… the institution members and their supporters takes the form : you give me support and I will give you results. Competence is the channel that sustains the flow of trust from supporters to institutions and back. If doctors don’t cure will they not lose our trust ? While blaming individual politicians and babus for their corrupt ways, let us also examine the system that accepts mediocrity and even lets it …(7)….

What we are seeing in India is a case of contract failure. The contractor who bribes an official and then builds a leaky stadium is not just being …(8)…. He is sustaining a collusive system that subverts rules regulating mutual co-operation between government institutions, market players and society as a whole. In the case of endemic contract failure everyone …(9)…, including the contractor, for once the public loses its trust in institution is even businessmen will …(10)… out on opportunities to make money. The moral status of institutions is central to continued development and prosperity.

1. (A) as
(B) to
(C) never
(D) not
(E) for
Ans : (D)

Thursday, February 10, 2011

Sunday, February 6, 2011

Punjab National Bank Marketing Sample Paper for Management Trainees Main Exam


1. Four of the following five are alike in a certain way and so form a group. Which is the one that does not belong to the group ?
                                 Total 50 Que - Ans
1. Marketing function includes—
(A) Designing new products
(B) Advertisements
(C) Publicity
(D) After sales service
(E) All of these
Ans : (E)

2. Lead generation can be resorted to by browsing—
(A) Telephone directories
(B) Yellow pages
(C) Internet sites
(D) List of existing customers
(E) All of these
Ans : (E)

3. Effective selling skills depend on—
(A) Effective lead generation
(B) Sales Call Planning
(C) Territory Allocation
(D) Effective communication skills
(E) All of these
Ans : (E)

4. Market Information means—
(A) Knowledge level of marketing staff
(B) Information about marketing staff
(C) Information regarding Share market
(D) Knowledge of related markets
(E) All of these
Ans : (D)

5. Marketing channels mean—
(A) Delivery period
(B) Delivery time
(C) Delivery outlets
(D) Delivery place
(E) All of these
Ans : (E)

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